Shipping policy

VELMORA LIFE — Shipping Policy

At VELMORA LIFE, we carefully pack every order to ensure it reaches you safely and securely. 🤍

1. Order Processing

Once your order is confirmed, it will be processed, packed, and prepared for dispatch. Tracking details will be shared once available.

2. Delivery Time

Delivery time depends on your location and the courier service. Estimated delivery dates may vary depending on the destination.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at the time of placing the order.

4. Delayed Delivery

Delivery may occasionally be delayed due to courier, weather, logistics, or other unforeseen circumstances. Please allow additional time in such cases.

5. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address and contact number. Orders returned due to an incorrect or incomplete address may be subject to applicable additional charges.

6. Damaged or Tampered Parcel

If your parcel appears damaged or tampered with upon delivery, please record a complete unboxing video. This video is mandatory for any eligible return or refund claim.

7. Contact Us

📱 WhatsApp: 7057060435
📧 Email: lifevelmora@gmail.com
📸 Instagram: @velmoralife.store

VELMORA LIFE — Little Things, Big Joy. ✨