Terms of service

VELMORA LIFE — Terms of Service

Welcome to VELMORA LIFE. By accessing our website, placing an order, or purchasing our products, you agree to the following Terms of Service.

1. Products & Information

We make every effort to display product images, colours, descriptions, and prices accurately. However, slight variations may occur due to lighting, photography, or screen settings.

2. Orders

Once an order is placed, the information provided by the customer must be accurate and complete. We reserve the right to cancel an order in case of incorrect information, product unavailability, or other unforeseen circumstances.

3. Pricing & Payment

All product prices are displayed on the respective product/order page. Payment must be completed through the available payment methods before the order is processed, where applicable.

4. Shipping & Delivery

Orders are processed and dispatched according to our Shipping Policy. Delivery timelines may vary depending on the customer’s location and courier service.

5. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy. A complete and continuous unboxing video is mandatory for eligible damage, defect, or wrong-product claims.

6. Customer Responsibility

Customers are responsible for providing correct contact details and delivery information. VELMORA LIFE is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

7. Intellectual Property

All brand names, logos, product images, designs, text, and other content belonging to VELMORA LIFE are protected and may not be copied, reproduced, or used without prior permission.

8. Policy Updates

VELMORA LIFE reserves the right to update these Terms of Service whenever necessary. Any changes will be reflected on this page.

9. Contact Us

📱 WhatsApp: 7057060435
📧 Email: lifevelmora@gmail.com
📸 Instagram: @velmoralife.store

Thank you for choosing VELMORA LIFE. 🤍